Service Feature Overview

Saving You Time, Hassle And Money

The Rent Collection Service enables landlords to put in place a 'best practice' rent collection process as a modern and cost effective alternative to using traditional letting agency service offerings.

Fundamentally, the Rent Management Service is a smart rent collection system that combines the technological efficiencies of our cutting edge payment processing and reporting functions with the benefits of having a personal account manager to liaise between landlords and their tenants.

Your personal account manager will act as your consistent point of contact concerning anything that is rent payment related across your property portfolio. We will make contact with your tenants, set up appropriate payments arrangements ranging from standing orders and debit or credit card facilities along with other suitable payment options to ensure that rent payment schedules are adhered to.

A Modern And Ethical Approach To Rent Arrears

Our systems monitor each agreed tenant payment schedule and your personal account manager will be informed on a daily basis as to the status of rent payments made by each of your tenants in line with their contractual obligations.

As all of our personal account managers are also trained debt advisors they are also able to deal sympathetically and professionally with genuine instances of rent arrears due to wider debt problems. As such we are able to advise tenants about thier situation and put in place an overall debt management programme that will assist the tenant whilst ensuring that rent payments and arrears management are prioritised accordingly and in line with accepted money advice advocacy.

This unique approach allows our landlord clients to rest assured that they are acting in the best interest of their commercial property investment and also their tenants by adopting a 'win win' ethical approach to genuine instances of financial difficulties.

For those tenants were rent arrears situations are not seen to be genuine then as an experienced firm of litigation Solicitors we of course have at our disposal the legal tools necessary to manage all 'problem' situations in due course.

To learn more about our extended debt advice support service click here.

World Class Information Technology

Our systems are second to none when it comes to bringing together rent payment collecting and monitoring, landlord or management agent reporting and electronic fund transfer to deposit protection services and our clients via BACS, CHAPS or to Euro accounts or other currency accounts globally.

All clients are provided with a single log-in facility to their secure online account where they can view in detail a complete history of payments received and disbursed in relation to all of their tenants. Such information can be viewed at various macro levels or on an individual tenant by tenant basis.

Indeed, the Rent Management Service also enables your tenants to have their own individual secure log-in facility for their own peace of mind and here they will be able to see all of their own payment information relating to their rental commitments to their landlord.

Managing agents can also be provided with a secure online log-in facility if this is deemed necessary and similar rent payment information can be accessed in the same way.

Visit our frequently asked questions knowledge base for more information.