Rent Management FAQs

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  1. How much does the rent management service cost for residential landlords ?How much does the rent management service cost for residential landlords ?
    The Rent Management Service has a fixed monthly fee of £15 per tenancy contract*. A one time administration fee of £50 is also required per tenant to cover the initial account set up fees...

  2. Is the Rent Management Service the same as regular property management ?Is the Rent Management Service the same as regular property management ?
    No. The Rent Management Service is a focused rent collection service developed primarily for residential landlords wishing to utilise a cost effective professional rent collecting organisation rather...

  3. How is the Rent Management Service regulated ?How is the Rent Management Service regulated ?
    As the Rent Management Service is a service provided by R. James Hutcheon Solicitors the organisation is duly regulated by the Solicitors Regulation Authority (SRA) The SRA is the regulatory arm of T...

  4. Does the Rent Management Service also take into account rent arrears situations ?Does the Rent Management Service also take into account rent arrears situations ?
    ...s they will be able to put in place a debt management plan with tenants. This serves to ensure that rent payments and any arrears will be prioritised and full contractual payments will be made towards...

  5. How do you collect the rent form tenants?How do you collect the rent form tenants?
    We have lots of different ways that we can collect and process payments from our clients tenants. Rent payment methods range from direct credit and standing orders to credit and debit card payment pro...

  6. What if a tenants pays me direct instead of you by mistake?What if a tenants pays me direct instead of you by mistake?
    We would simply ask you to inform your personal account manager of the situation and they will be able to update our systems no problem. To learn more about the Rent Management Service please either ...

  7. How am I paid by you, is it by cheque or BACS etc?How am I paid by you, is it by cheque or BACS etc?
    This is entirely up to you really as we will pass on your rental payments in whatever your preferred funding method is although most clients prefer to be paid via BACS directly into their designated b...

  8. Can I use your service even though I now live outside of the UK?Can I use your service even though I now live outside of the UK?
    As we have international payment processing expertise we are able to manage the rent collection requirements for clients living abroad. The Rent Management Service operates in exactly the same way for...

  9. Are there any charges for currency conversion ie UK sterling to euros?Are there any charges for currency conversion ie UK sterling to euros?
    Whilst we do not add any additional fees onto to our standard service prices we will however pass on any currency conversion costs occurred when  processing payments to residential landlords based ove...

  10. Is there any charges for currency conversion ie UK sterling to Euros?Is there any charges for currency conversion ie UK sterling to Euros?
    Whilst we do not add any additional fees onto to our standard service prices we will however pass on any currency conversion costs occurred when processing payments to residential landlords based ove...

  11. How much do you charge for the rent collection service?How much do you charge for the rent collection service?
    The Rent Management Service starts from £15 per tenancy contract per month. More information about the fee structure for residential landlords can be viewed by clicking here. To learn more abou...

  12. I currently use a property agent, can I also use your service?I currently use a property agent, can I also use your service?
    ...nd your existing managing agents as you feel necessary. Some clients simply choose to outsource the rent collecting tasks to ourselves because of the cost effectiveness of the Rent Management Service ...

  13. What if the tenant does not pay, who collects the rent?What if the tenant does not pay, who collects the rent?
    ...irm of Solicitors we are able to leverage our legal knowledge and take steps to recover outstanding rent arrears accordingly. Often times it can often be better to take time to understand the reasons ...

  14. What is the best way to inform you and the tenant that the rent has been increased?What is the best way to inform you and the tenant that the rent has been increased?
    Just simply let your personal account manager know and they will adjust your tenants rent payment details accordingly. As the role of the personal account manager is to liaise between you, our client...

  15. What is the best way to inform you and the tenant that the rent has been increased?What is the best way to inform you and the tenant that the rent has been increased?
    Just simply let your personal account manager know and they will adjust your tenants rent payment details accordingly. As the role of the personal account manager is to liaise between you, our client...

  16. How much do you charge for the rent collection service?How much do you charge for the rent collection service?
    The Rent Management Service costs £15 per tenancy contract per month. More information about the fee structure for residential landlords can be viewed by clicking here. To learn more about the ...

  17. Is there any charges for currency conversion ie UK sterling to Euros?Is there any charges for currency conversion ie UK sterling to Euros?
    Whilst we do not add any additional fees onto to our standard service prices we will however pass on any currency conversion costs occurred when processing payments to residential landlords based ove...

  18. What is the best way to inform you and the tenant that the rent has been increased?What is the best way to inform you and the tenant that the rent has been increased?
    Just simply let your personal account manager know and they will adjust your tenants rent payment details accordingly. As the role of the personal account manager is to liaise between you, our client...

  19. How do you collect the rent from tenants?How do you collect the rent from tenants?
    We have lots of different ways that we can collect and process payments from our clients tenants. Rent payment methods range from direct credit and standing orders to credit and debit card payment pro...

  20. Do you have a minimum number of tenants that you will manage the rent collection for?Do you have a minimum number of tenants that you will manage the rent collection for?
    No we do not. we can help if you have one tenant or one hundred tenants. To learn more about the Rent Management Service please either speak with one of our business development managers on 0800 083 ...

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